Shipping:

Orders are shipped to arrive within three business days via FedEx or UPS.

Please no P.O. Box shipping addresses, as Fedex and UPS does not deliver to them.

Customers are responsible for all Customs fees incurred with international shipping.

Easy Returns:

You can return eligible item(s) within 15 days of receiving an order.  Please contact us at hello@theloomia.com for your return requests.

Please refer to the link below for more information:

https://www.theloomia.com/pages/return-policy

For towels, throws & blankets:

Our products are made from the best natural materials.We recommend washing all Loomia items with like colors on COLD. For drying, best results are obtained by using the low heat, tumble dry cycle. Extremely hot dryer cycles are not recommended.Fabric softener will make towels less absorbent and is not recommended.

For Pillow Cases:

All our decorator pillows should be spot cleaned or dry cleaned if necessary.

For Dresses:

Please wash your garment in COLD water and hang dry to avoid shrinkage. The nature of your 100% cotton, hand-dyed garment requires delicate wash and not using the dryer. A light ironing on a LOW setting will straighten seams after drying.

By following these instructions, your treasured Loomia products last a lifetime. Proper care maintains their strength while becoming softer and more absorbent over time.